Shipping, Pickup & Delivery
Last updated: August 6, 2026
Thank you for shopping with our small business! Every order is thoughtfully handmade just for you. Because most of our products are personalized, please allow us the time to create your keepsake before it’s ready for pickup, delivery, or shipping.
Processing Times
Each item is handmade to order. Current processing times are displayed on each product page and may vary depending on the season, order volume, and the complexity of your order.
If your order includes multiple items with different processing times, your order will generally be ready when all items have been completed.
If you need your order by a specific date, please contact us before placing your order. While we’ll always do our best to accommodate special requests, we cannot guarantee rush orders.
Local Pickup
Local pickup is available in the McKinney, Texas. Once your order is complete, you’ll receive an email with pickup instructions, including the pickup address. Please wait until you receive your pickup notification before arriving!
Pickup is available daily between 9:00 AM and 6:00 PM through our contactless porch pickup. Your order will be safely packaged and placed in our designated pickup box for your convenience.
Once your order has been placed in the designated pickup box and you have been notified that it is ready for pickup, responsibility for the order transfers to you upon pickup.
Please pick up your order within 5 days of receiving your pickup notification. If you need additional time, please contact us before your pickup window expires. Orders that are not picked up within 5 days, and for which we have not heard from you, may be considered abandoned and may not be eligible for a refund.
Local Delivery
Local delivery is available for select ZIP codes for a $7 flat delivery fee. If your address qualifies, local delivery will automatically appear as an option during checkout. Once your order is ready, we’ll contact you to provide updates on your delivery.
Deliveries are contactless and will be left in a safe location, such as your front porch or doorstep. By selecting local delivery, you authorize Sarah Renee Art to leave your order at the delivery address provided if no one is available to receive it.
Please ensure your delivery address is complete and accurate. Sarah Renee Art is not responsible for deliveries made to an incorrect address provided at checkout or for loss, theft, or damage occurring after the order has been successfully delivered.
If severe weather makes pickup or delivery unsafe, we’ll contact you to arrange the next available pickup or delivery date.
Shipping
Shipping is not currently available, but we hope to offer it in the future!
When shipping becomes available, shipping costs and estimated delivery times will be calculated during checkout.
Delivery dates are estimates only and cannot be guaranteed. Once your package has been accepted by the shipping carrier, Sarah Renee Art is not responsible for delays caused by the shipping carrier, weather, customs, or other circumstances outside of our control.
Please double check your address before placing your order. If an incorrect or incomplete address is provided, additional shipping charges may apply if the package must be reshipped.
If your package arrives damaged or appears to have been lost during transit, please contact us within 7 days of the expected delivery date.We’ll gladly work with you to determine the best solution and assist with any carrier claims when appropriate.
Questions?
If you have any questions about your order, processing times, pickup, delivery, or shipping, we’d love to help!
Email: hello@sarahreneeart.com